Get in touch with Credible Electric if you need a professional licensed electrician.

Need Electrical Service in North Carolina?

We’re here to help with all your residential and commercial electrical needs. We will send you a licensed electrician to look at your issue, advise, and outline a plan of work.

📞 Call or Text: (980) 428-2381

Available 24/7 for emergencies | Regular service hours: [Mon-Sat 8 a.m to 5p.m]

Whether you need emergency electrical service right now, want to schedule routine work, or have questions about a project, we’re ready to help. Choose the contact method that works best for you.

Emergency Service Available 24/7

⚠️ ELECTRICAL EMERGENCY?

Don’t wait. Call now for immediate help.

CALL (980) 428-2381

Someone will answer immediately • Available 24/7/365

Call immediately if you’re experiencing:

– Burning smell from outlets, switches, or electrical panel
– Sparking or arcing electricity
– Electrical shocks from outlets or appliances
– Smoke from electrical components
– Complete power loss (when neighbors have power)
– Water in contact with electrical systems
– Exposed or damaged wiring
– Any situation where you feel unsafe

We respond to emergencies fast—typically within 60-90 minutes.

Contact Methods
📞 Call or Text
Main Line: (980) 428-2381
This number reaches Oscar directly or our answering service after hours.
When you call, we’ll:

– Listen to your electrical needs
– Ask questions to understand the situation
– Provide guidance for emergencies
– Schedule appointments at your convenience
– Answer any questions you have
– Provide pricing information when possible

Best for:

– Emergency situations
– Quick questions
– Immediate scheduling
– Speaking directly with Oscar

Regular Business Hours:
Monday-Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Emergency service only
After Hours:
24/7 emergency service available for urgent situations

📧 Email
Email: oscar@credibleelectric.com
Send us a detailed message about your electrical needs.
What to include in your email:

Your name and best callback number
Your address (city at minimum)
Description of the electrical issue or project
Any relevant photos
Preferred date/time for service
Questions you have

Response time: We typically respond within 2-4 hours during business hours, within 24 hours on weekends.
Best for:

– Non-urgent inquiries
– Detailed project descriptions
– Sending photos of electrical issues
– Scheduling future appointments
– General questions

After you submit:

– You’ll receive immediate confirmation email
– We’ll review your request within 2-4 hours (business days)
– Oscar or a team member will contact you to discuss your needs
– We’ll schedule a time for assessment if needed
– You’ll receive a written estimate before any work begins

💬 Text Message
Text us at: (980) 428-2381
Quick text updates, scheduling changes, or brief questions welcome via text.
Good for texting:

– “Running 10 minutes late” updates
– Quick scheduling questions
– Sending photos of electrical issues
– Address confirmations
– Brief follow-up questions

Not ideal for:

Lengthy project descriptions (call or email instead)
Emergency situations (always call for emergencies)

Service Areas
We provide fast, reliable service throughout North Carolina and immediately surrounding areas.

Not Sure If We Cover Your Area?
Call us at (980) 428-2381 and we’ll let you know. If we don’t serve your area, we’ll try to refer you to a qualified electrician who does.

What Happens After You Contact Us to get a Licensed Electrician?

For Emergency Service:

You call: (980) 428-2381
We answer: Someone answers immediately (real person, not voicemail)
We assess: Ask questions to understand urgency and safety
We dispatch: Oscar or qualified electrician heads your way
We arrive: Typically 60-90 minutes, often faster
We diagnose: Identify the problem and make situation safe
We quote: Provide pricing for permanent repair
We fix: Complete repairs after your approval
We test: Verify everything works properly
We explain: Show you what was done and answer questions

For Scheduled Service:

You contact us: Phone, email, or online form
We respond: Within 2-4 hours (business days)
We discuss: Talk about your needs and answer questions
We schedule: Find convenient time for you (often within 2-5 days)
We confirm: Send appointment confirmation
We arrive: On time with professional equipment
We assess: Evaluate the situation thoroughly
We quote: Provide detailed written estimate
You approve: Decide if you want to proceed
We complete: Finish work to your satisfaction
We document: Provide all permits, receipts, warranties

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Frequently Asked Questions

Do you charge for estimates?

Service calls have a diagnostic fee to cover our time and expertise coming to your home. If you proceed with the repair, this fee is typically applied to the work.

Larger projects (panel upgrades, rewiring, major installations) receive free written estimates after our initial assessment.

Emergency service has an emergency call fee, which varies by time (nights/weekends/holidays cost more).

Call us at (980) 428-2381 to discuss pricing for your specific situation.

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How quickly can you schedule service?

Emergency service: Available immediately, 24/7. We typically arrive within 60-90 minutes.

Routine service: Usually within 2-5 business days, often sooner. We offer flexible scheduling including some evening and Saturday appointments.

Large projects: Scheduled based on permit timelines and your availability, typically 3-5 weeks from decision to completion.

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What areas do you serve?

We serve North Carolina and surrounding communities. Call (980) 428-2381 to confirm we cover your location.

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Are you licensed electrici insured?

Yes. Oscar is a North Carolina licensed electrician, and we carry comprehensive liability insurance and workers’ compensation coverage. Our license can be verified with the North Carolina licensing board.

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Do you offer free quotes?

Yes, for larger projects like panel upgrades, rewiring, and major installations. Service calls for repairs and smaller work have a diagnostic fee that’s typically applied to the work if you proceed.

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What payment methods do you accept?

We accept:

• Cash
• Personal and business checks
• All major credit cards (Visa, Mastercard, American Express, Discover)
• Digital payment apps (Venmo, Zelle, etc)

Payment is due upon completion of work. We can discuss payment plans for larger projects.

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Do you pull permits?

Yes, absolutely. Every job that requires a permit gets one. We handle all permit applications, coordinate inspections, and ensure code compliance. This is included in our pricing and is required by law.

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How far in advance should I schedule?

For routine work: 3-5 days notice is ideal, but we can often accommodate shorter notice.

For large projects: 2-4 weeks allows time for estimates, permits, and material ordering.

For emergencies: Call immediately, 24/7.

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Can you come after hours or on weekends?

Emergency service is available 24/7 including nights, weekends, and holidays.

Routine service is sometimes available on evenings and Saturdays by appointment. Call to discuss your scheduling needs.

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Connect With Us Online

Follow us for electrical safety tips, project updates, and special offers:

Facebook: Electrical safety tips, project photos, customer reviews

Instagram: @CredibleElectric Behind-the-scenes, before/after photos, quick tips

Google Business Profile: Customer reviews, business hours, direct contact

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